At J&M Golf, we will continue to strive for excellence in our service, product lines and genuine care for our customers. Please take advantage of our timely shipping, which helps you, our customer, increase inventory returns, without the burden of carrying large quantities for inventory.
The J&M Golf Team would like to thank you for the opportunity to serve you!
Shipping Information
Most orders placed by 12:00PM Central Time are shipped the same day
Back Orders
All back orders are cancelled unless the customer notifies us.
Drop Shipments
Any order that does not ship directly to your store location has a $2.00 charge per order.
Minimum Order
Orders less than $50.00 will have a $3.00 service charge added to the order.
Customer Service
Is our Priority. Our hours of service are 8:00AM to 5:00PM Central Time, Monday – Friday.
Damaged Goods
Damaged goods must be reported within 3 days of receipt of the order. If merchandise is damaged in shipping, generally the carrier responsible will handle it. When returning any damaged merchandise, follow our return policy and be sure to contact a customer service representative within the indicated time frame.
Shortages
Shortage of merchandise must be reported within 3 days of receipt of order. Please check your invoice to ensure that missing items have not been back ordered.
Return Policy
Returns must have a Return Authorization Number. You must contact a customer service representative and supply them with the following information:
-Merchandise to be returned
-Reason For Return
-Invoice Number
When you receive an R.A. number please mark it clearly on the outside of the carton it is being returned in. Any carton returned without such markings will be refused.
-Merchandise to be returned
-Reason For Return
-Invoice Number
When you receive an R.A. number please mark it clearly on the outside of the carton it is being returned in. Any carton returned without such markings will be refused.
New Accounts
New accounts are established after a series of steps. A complete credit application is required with at least three credit references. Once approved, you will receive a credit limit, terms and an account number. A purchase order may be included with a credit application, pending approval. Orders may be shipped on a COD or Visa/MC/American Express/Discover basis until credit is approved.
Warranty
All J&M Golf and OnCourse Products will carry a one year limited warranty from verified date of purchase by the ultimate customer.
Abuse or improper use will void the warranty. J&M Golf Products will be handled on a repair/replacement basis.
Pricing Statement
J&M Golf strives to provide accurate product and pricing information, pricing, pictorial or typographical errors may occur. Unless otherwise indicated, the purchase price of Products will be billed in full at the time of Product shipment. J&M Golf reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, J&M Golf shall have the right, at our sole discretion, to either refuse or cancel any orders placed for that item, or contact you for notification and instructions on such cancellation. Without limitation to said terms above, J&M Golf does not represent that each item on this website is accurate in regards to pricing and product information and disclaims any liability as to such accuracy. Pricing is subject to change at any time.